Student Services

ACADEMIC ADVISORS

Student Advisors serve as a primary point of contact for students. They can assist with scheduling issues, interruption of training requests, community referrals, and tutoring resources. All online students are assigned an advisor at the start of their program, and all campus students are assigned an academic coach in their second month of enrollment.

Campus Students

Academic Coaches are located on the first floor of Building 2 (6353 Sunset Blvd.) and are available to assist students during normal business hours (Monday through Friday, 8:00am to 5:00pm) in person or via email (advising@lafilm.edu) or phone (323.769.7714).

Online Students

Online Student Advisors are available to assist students via email (onlineadvising@lafilm.edu) or phone ((323.769.2798)

STUDENT SUPPORT SERVICES

The Student Support Services Manager offers personalized support to both online and campus students.  Through community resources, workshops, and webinars, the Student Support Services Manager fosters an academically nurturing and safe environment for all students. For more information, the Student Support Services Manager can be reached via phone at 323-769-7722.

CAREER DEVELOPMENT SERVICES

Career Development’s mission is to provide assistance and resources that will support students and graduates as they navigate the challenging path to creating and sustaining a successful career. The keys to unlocking and managing a career in the entertainment industry are research, networking, preparation, professionalism, and staying current with industry practices and trends. The Career Development Department works with students and graduates to equip them with interpersonal and professional skills, support their vocational goals, and help to bridge the gap between academia and the workplace. Even though LAFS makes a reasonable effort to assist each graduate in seeking employment, this in no way constitutes a promise or guarantee of employment. Career assistance may be suspended in the event that a student or graduate’s financial commitments are not met or if the student or graduate displays unprofessional behavior. 

Career Development services include the following:

  • 24/7 online portal, CareerConnect (careers.lafilm.edu)
  • Career advisement
  • Resume and interview prep
  • Internship and job search
  • Employer presentations and on-campus interviews
  • Alumni Association

Career Development Advisors are located on the 6th floor of Building 2 (6353 Sunset Blvd.) and are available by appointment in person, by phone, or via Zoom to assist students during weekday hours (Monday through Friday, 9:30am to 5:30pm PT). For more information, Career Development is reachable via phone at 323.769.2716.

LIBRARY RESOURCES & SERVICES

The Los Angeles Film School Library plays a vital role in supporting the educational and professional development of its students, staff, and alumni by providing current and relevant books, media, and digital resources. The Library supports its patrons in locating and retrieving information from a wide range of sources and facilitating the learning resource system for the LAFS and LARS community. 

The library is located on the 5th floor of Building 1 (6363 Sunset Blvd.), where most materials can be checked out by current students and staff with a valid school ID. The library offers a wide range of materials, including books, films, screenplays, audio, and digital resources through Koha, the Library’s catalog. In addition, patrons can also search through a variety of online databases, such as EBSCO, ProQuest, Kanopy, LinkedIn Learning, and more. These databases provide comprehensive tools for research and academic endeavors, offering access to a wealth of academic journal articles, electronic books, streaming videos, industry data, and instructional content.

In addition to its collection, the library provides services including circulation for borrowing materials, study spaces, computers, printing and scanning, and essential equipment. The library also hosts webinars, workshops, and events designed to enhance research skills and foster a dynamic learning environment. Assistance is available through guides and one-on-one appointments to assist with accessing and searching for resources. For additional information, please visit the library’s website at library.lafilm.edu

ONLINE TECH SUPPORT

The school has an online support helpdesk that is available 7 days a week from 6:00AM to 12:00 midnight PT to assist students if they experience technical difficulties accessing their online courses or course materials. Students may contact the online technical support desk by email at  onlinesupport@lafilm.edu or by phone at 844.FIX.FILM (844.349.3456).

SERVICES FOR STUDENTS WITH DISABILITIES

The school is committed to providing equal access to all students, including those who qualify as persons with disabilities. While upholding this commitment, the school also expects all students to maintain the high standards of academic achievement and excellence that are essential to the integrity of the school’s mission. By advancing these aims, the school ensures that its policies, practices, and procedures conform to federal, state, and local statutes and regulations. Provide written documentation to the Student Disability Services Coordinator regarding the nature of your disability and any considerations/accommodations that may be necessary. 

Such documentation must: 

  1. Be from an appropriate professional, 
  2. be current when applicable (the age of the acceptable documentation is dependent upon the disabling condition), and
  3. provide a clear understanding of how the student is presently functioning. 

The school’s confidentiality policy provides that only the appropriate school personnel access this information, and it is stored in separate, confidential files. Except in instances of health or safety, information concerning the disability, accommodations, or documentation will not be released without written consent.

Provide ample time when requesting reasonable accommodation(s). Requests must be evaluated,and arrangements made prior to the anticipated need for service/support. The school cannot guarantee that appropriate accommodations/services can be put in place without sufficient lead-time to make arrangements. Whenever possible, please provide at least 60 days’ advance notice. The Student Disability Services Coordinator makes determinations of reasonable accommodations for students with disabilities.

POLICY REGARDING SERVICE ANIMALS FOR PEOPLE WITH DISABILITIES

Los Angeles Film School, LLC is committed to making reasonable modifications in policies, practices, and procedures to permit the use of service animals by persons with disabilities. Service animals play an important role in ensuring the independence of people with disabilities, and it is therefore our policy to welcome into our facility any animal that is individually trained to assist a person with a disability.

What Is a Service Animal?

Service animals include any dog that is individually trained to do work or perform tasks for individuals with disabilities, including a physical, sensory, psychiatric, intellectual, or other mental disability. Service animals do not always have a harness, a sign, or a symbol indicating that they are service animals. A service animal is not a pet. Service animals assist people with disabilities in many different ways, such as:

  • Guiding people who are blind or have low vision and retrieving dropped objects for them;
  • Alerting people who are deaf or hard of hearing to sounds and the presence of others;
  • Carrying and picking up items, opening doors, or flipping switches for people with disabilities who have limited use of hands or arms, limited use of their legs, or limited ability to bend or stoop;
  • Pulling wheelchairs;
  • Alerting people with disabilities to the onset of medical conditions such as seizures, protecting them and cushioning them if they fall, reviving them, and performing other tasks that reduce the risk of disability-related injury;
  • Doing work or performing tasks for persons with traumatic brain injury, intellectual disabilities, or psychiatric disabilities, such as reminding a person with depression to take medication or waking them up, alerting a person with anxiety to the onset of panic attacks, orienting people with schizophrenia to reality, and helping people with intellectual or cognitive disabilities to locate misplaced items, find places, or follow daily routines; and
  • Providing physical support and assisting people with physical disabilities with stability and balance.

Requirements with Regard to Service Animals:

Most of the time, people with disabilities who use service animals may be easily identified without any need for questioning. If we can tell by looking, it is our policy not to make an individual feel unwelcome by asking questions. If we are unsure whether an animal meets the definition of a service animal, it is our policy to ask the individual only two questions:

  • Is the dog a service animal required because of a disability?
  • What work or task has the dog been trained to perform?

If the individual says yes to the first question and explains the work or tasks that the animal is trained to perform, we will welcome the person and service animal into The Los Angeles Film School without asking any additional questions about his or her service animal. We will not ask an individual questions about his or her disability.

We will not ask an individual to show a license, certification, or special ID card as proof of the animal’s training. We must permit service animals to accompany individuals with disabilities to all areas of our facility normally used by students, guests, or other members of the public and will treat individuals with service animals with the same courtesy and respect that The Los Angeles Film School affords to all of our students and guests.

Since a service animal is not a pet, individuals with disabilities may not be asked to pay any extra deposits, fees, or other charges because they are accompanied by service animals. Deposits, fees, or other charges that are normally required for pets do not apply to service animals.

Please handle any inquiries or complaints about this policy in accordance with our usual procedures by contacting the Compliance Office. Phone: 323.769.2280. Email: compliance@lafilm.edu